A Missed Event Log Cost a Client Their Domain Admin Last year, a mid-size logistics company we manage came to us after discovering that a domain admin account had been…
While scripting a bulk user migration for a client last quarter, I hit one of those issues that wastes an hour before you realize what happened. Half the Get-ADUser calls…
Orphaned DSNs and the Ticket That Started It All The ticket read: “Application can’t connect to the database.” After remoting into the server, I ran Get-OdbcDsn and found seventeen ODBC…
The Ticket That Changed How We Manage Servers Last year, a logistics client with fourteen Windows Server instances across two sites called us in a panic — their lone sysadmin…
Why Group Policy Backup Should Be Non-Negotiable in Your Change Management Process After inheriting a manufacturing client’s Active Directory environment from another vendor last year, the first thing we discovered…
The Call That Changed How We Handle Network Troubleshooting The call came in at 11pm. A manufacturing client had intermittent network drops hitting their production floor — three times in…
When Your Automation Script Takes Down the Network Three hundred endpoints. One script. A network switch gasping under the load. We inherited exactly this situation from a previous vendor during…
When You Need Packets and Can’t Install Anything A financial services client we support had intermittent TCP resets appearing on a Windows Server 2022 application node. No packet analyzer on…
When Your Script Blocks for 20 Minutes A managed services client we support runs a Windows environment across three sites — roughly 400 endpoints. Their network team had a PowerShell…