Cookies Policy

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used across the internet to make websites function correctly, improve user experience, and provide information to website operators.

A cookie typically contains:

Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a different domain, typically used for analytics or functionality provided by external services).

Cookies can also be classified by their lifespan:

• Session Cookies: Temporary cookies that are deleted when you close your browser. They are essential for basic website functionality like maintaining your login state.
• Persistent Cookies: Cookies that remain on your device for a specified period or until you manually delete them. They are used to remember your preferences across visits.

How We Use Cookies

SSE Network uses cookies and similar technologies on sse.to and clients.sse.to for the following purposes:

• Essential Operations: Enabling core functionality such as user authentication, session management, security protections (CSRF tokens), and load balancing across our infrastructure.
• Performance Monitoring: Understanding how our website performs in different browsers, devices, and network conditions so we can identify and resolve issues.
• User Experience: Remembering your preferences, language settings, and display configurations so you don't need to re-enter them on each visit.
• Analytics: Collecting anonymized data about how visitors interact with our website — which pages are viewed most, how users navigate between pages, and where users encounter errors. This helps us continuously improve our website.
• Security: Detecting and preventing fraudulent activity, unauthorized access attempts, and other security threats to protect both you and our infrastructure.

Types of Cookies We Use

We categorize our cookies into four groups based on their purpose. Only strictly necessary cookies are enabled by default — all others require your consent.

Detailed Cookie Inventory

The following tables provide a comprehensive list of cookies used on our website and client portal.

4.1 Strictly Necessary Cookies

4.2 Performance Cookies

We do not currently use any performance cookies. If we introduce performance monitoring tools in the future, this section will be updated and your consent will be requested.

4.3 Functional Cookies

4.4 Analytics Cookies

We do not currently use any analytics cookies or third-party analytics services. Website usage data is collected only through server-side access logs, which do not place cookies on your device. If we introduce analytics tools in the future, this section will be updated and your consent will be requested before any analytics cookies are set.

Third-Party Cookies

Some cookies on our website are set by third-party services that we use to enhance functionality, security, and analytics. These third parties may process data in accordance with their own privacy policies:

We select third-party providers carefully and require that they comply with applicable data protection regulations. Where third parties process data outside the EEA, appropriate safeguards (Standard Contractual Clauses or adequacy decisions) are in place. See our Privacy Policy for details on international data transfers.

Similar Technologies

In addition to cookies, we may use the following similar technologies:

6.1 Local Storage

HTML5 local storage allows us to store small amounts of data in your browser that persists across sessions. We use local storage for UI preferences and session-related data that improves performance. Unlike cookies, local storage data is not sent to the server with each request.

6.2 Session Storage

Similar to local storage, but data is automatically cleared when you close the browser tab. We use session storage for temporary state management during your visit, such as form progress and navigation state.

6.3 Web Beacons (Pixels)

Web beacons are small transparent image files embedded in web pages or emails. We may use web beacons in service-related emails to confirm delivery and measure open rates. These do not store data on your device and can be blocked by disabling image loading in your email client.

6.4 Server Logs

Our web servers automatically record access logs that include your IP address, browser type, pages requested, and timestamps. These logs are used for security monitoring, troubleshooting, and capacity planning. They are retained for 12 months and are not linked to cookie data.

Managing Your Cookie Preferences

You have full control over which cookies are placed on your device. There are several ways to manage your preferences:

7.1 Cookie Consent Banner

When you first visit our website, a cookie consent banner allows you to accept or reject non-essential cookie categories. You can update your preferences at any time by clicking the cookie settings link in our website footer.

7.2 Browser Settings

All modern browsers allow you to view, manage, and delete cookies through their settings menus. You can configure your browser to:

• Block all cookies (note: this will prevent the website from functioning properly).
• Block only third-party cookies while allowing first-party cookies.
• Delete all cookies when you close the browser.
• Be notified each time a cookie is set, allowing you to accept or reject individually.

7.3 Third-Party Opt-Out Tools

• Your Online Choices (EU): Visit www.youronlinechoices.eu to manage cookies from multiple providers in one place.
• Network Advertising Initiative: Visit optout.networkadvertising.org to opt out of interest-based advertising cookies.

Browser-Specific Instructions

Below are links to cookie management instructions for the most commonly used browsers:

If you use a browser not listed above, please consult your browser's help documentation or visit www.allaboutcookies.org for general guidance on managing cookies.

Impact of Disabling Cookies

While you have the right to block or delete cookies, doing so may affect your experience on our website:

Legal Basis

Our use of cookies is governed by:

• EU ePrivacy Directive (2002/58/EC), Article 5(3): Requires consent for all cookies except those that are strictly necessary for providing a service explicitly requested by the user.
• General Data Protection Regulation (EU) 2016/679: Where cookies process personal data (e.g., IP addresses, online identifiers), GDPR applies. We rely on consent (Article 6(1)(a)) for non-essential cookies and legitimate interest (Article 6(1)(f)) for strictly necessary cookies.
• Cyprus Processing of Personal Data (Protection of the Individual) Law: The national implementation of GDPR that governs our data processing activities as a Cyprus-registered entity.

Updates to This Policy

We review this Cookies Policy periodically and update it when our use of cookies changes or when new legal requirements arise. When we make changes:

• The version number and "Last Revised" date at the top of this page will be updated.
• Material changes (such as introducing new cookie categories or third-party providers) will be communicated via our cookie consent banner and, for registered users, by email.
• We will request fresh consent where required by changes to non-essential cookie usage.
• Previous versions of this policy are available upon request.

Contact Information

If you have questions about our use of cookies, need help managing your preferences, or wish to exercise your data protection rights in relation to cookies, please contact us:

• Data Protection Officer: [email protected]
• General Support: [email protected]
• Phone: (800) 285-1041

For comprehensive information about how we handle your personal data, please refer to our Privacy Policy. For our general terms of service, see our Terms and Conditions.