A Missed Event Log Cost a Client Their Domain Admin Last year, a mid-size logistics company we manage came to us after discovering that a domain admin account had been…
While scripting a bulk user migration for a client last quarter, I hit one of those issues that wastes an hour before you realize what happened. Half the Get-ADUser calls…
A client called us on a Monday morning because half their admin team couldn’t run Exchange management commands. The other half could. Same servers, same accounts, same Group Policy. Turned…
Orphaned DSNs and the Ticket That Started It All The ticket read: “Application can’t connect to the database.” After remoting into the server, I ran Get-OdbcDsn and found seventeen ODBC…
Six Hours of Copy-Paste, Gone in One Loop Last quarter we inherited a client environment with 140 Windows servers. The previous admin had been manually checking disk space on each…
The Ticket That Changed How We Manage Servers Last year, a logistics client with fourteen Windows Server instances across two sites called us in a panic — their lone sysadmin…
A Plaintext Password That Cost a Client $200K Last year we inherited a managed environment from another vendor—a mid-size logistics company running 40+ scheduled PowerShell scripts across their domain controllers…
The Audit That Found 47 Ghost Admins A manufacturing client came to us eighteen months after their SharePoint 2016 farm went live. They had grown from two site collections to…
It is 3 AM. Your SIEM is generating Kerberos pre-authentication failures across 47 workstations. You escalate to Tier 3 and begin triage. The answer is not malware, not a credential…