A manufacturing client called us at 04:12 on a Saturday because us-east-1 was having one of its quarterly bad days. Their Veeam backups were green for eighteen months straight. They…
The 9 AM Call That Started the Audit It is 9 AM on a Monday and the client’s CISO is on the bridge. Their Defender dashboard shows 1,847 enrolled Windows…
When the Admin Center Becomes a Liability A financial services client we support had a compliance audit scheduled for Q3. Their Teams environment had grown from a pandemic-era rollout of…