After the third failed login script rollout in a single quarter, a financial services client brought us in to clean up their configuration management. The previous MSP had been pushing…
When One Firewall Rule Breaks Forty Machines A financial services client called us on a Friday afternoon because half their branch office servers had stopped accepting inbound connections after a…
When Get-Service Falls Short in Production Three months ago, a client with a fleet of 120 Windows Server nodes across four branch offices came to us with a recurring problem:…
A Missed Event Log Cost a Client Their Domain Admin Last year, a mid-size logistics company we manage came to us after discovering that a domain admin account had been…
While scripting a bulk user migration for a client last quarter, I hit one of those issues that wastes an hour before you realize what happened. Half the Get-ADUser calls…
Orphaned DSNs and the Ticket That Started It All The ticket read: “Application can’t connect to the database.” After remoting into the server, I ran Get-OdbcDsn and found seventeen ODBC…
The Ticket That Changed How We Manage Servers Last year, a logistics client with fourteen Windows Server instances across two sites called us in a panic — their lone sysadmin…
Why Group Policy Backup Should Be Non-Negotiable in Your Change Management Process After inheriting a manufacturing client’s Active Directory environment from another vendor last year, the first thing we discovered…
The Call That Changed How We Handle Network Troubleshooting The call came in at 11pm. A manufacturing client had intermittent network drops hitting their production floor — three times in…